Selected Work

Case studies from enterprise software, design systems, fintech, and consumer products.

Redesigning Cisco Network Analysis Tool

Rethinking the WAE Collector experience to eliminate user friction and prevent competitive losses for ISP customers

Onboarding Routers in Network Manager

Reducing friction in a tedious enterprise workflow — cutting required CSV fields from 32 to 8 and redesigning the full device onboarding experience for ISPs

Enterprise / Internal Tools

Designing Workbench for Tech Support

Redesigning the case management experience for Juniper Networks TAC engineers to reduce average resolution time from 3+ hours

Consumer / Mobile

Smart Remote App for TV Set-top Box

Designing a second-screen mobile experience to revitalise Set-top box engagement against streaming competition in India

IoT / Retail Analytics

IoT-Based Visitor Tracking Application

A Google Analytics-style dashboard for physical retail — tracking customer movement, dwell time, and behaviour to improve in-store experience