Case studies from enterprise software, design systems, fintech, and consumer products.
Rethinking the WAE Collector experience to eliminate user friction and prevent competitive losses for ISP customers
Reducing friction in a tedious enterprise workflow — cutting required CSV fields from 32 to 8 and redesigning the full device onboarding experience for ISPs
Redesigning the case management experience for Juniper Networks TAC engineers to reduce average resolution time from 3+ hours
Designing a second-screen mobile experience to revitalise Set-top box engagement against streaming competition in India
A Google Analytics-style dashboard for physical retail — tracking customer movement, dwell time, and behaviour to improve in-store experience
